Top 6 Ways to Fix Apple Music Request Timed Out Error (2024)

Both Android and iOS users encounter one difficulty or another with Apple’s native music streaming service. A common Apple Music issue peculiar to iOS devices is the ‘The request timed out’ error that pops up when users try to download or play a song. If you’re battling this error, we’ve listed six (6) things you can do to eliminate this issue and enjoy seamless music streaming.

Top 6 Ways to Fix Apple Music Request Timed Out Error (1)

Sometimes, simply closing and reopening the Apple Music app works the magic and eliminates the error. Renabling your device’s cellular data/Wi-Fi does the trick as the error is majorly connectivity-related. For some users, a device restart fixed the issue. If the ‘Request timed out’ error persists after performing the fixes that were mentioned, then proceed to other troubleshooting checks detailed below.

1. Check Router Configurations

We recommend examining the router’s configurations to check that Apple Music isn’t blocked or restricted for users who only encounter this error message on a particular Wi-Fi network. Streaming services (like Netflix, YouTube, Apple Music, etc.) are sometimes blacklisted on some routers to control data usage. If you’re sure your device(s) isn’t blocked, check that your router configurations are optimized for delivering uninterrupted performance on iOS devices. Refer to this guide from Apple to see the recommended Wi-Fi router settings for Mac and iOS devices.

Top 6 Ways to Fix Apple Music Request Timed Out Error (2)

If other devices can stream and download songs on Apple Music without the ‘The request timed out’ error, the problem might be from your device. Try the next troubleshooting solution in this guide to get the error resolved.

2. Re-Enable Apple Music

You can fix this issue by disabling Apple Music on your device and turning it back on. Close the Apple Music app on your device before you proceed.

Step 1: Launch your device’s Settings menu and select Music.

Top 6 Ways to Fix Apple Music Request Timed Out Error (3)

Step 2: Toggle off the ‘Show Apple Music’ button. Wait for a couple of seconds and toggle it back on.

Top 6 Ways to Fix Apple Music Request Timed Out Error (4)
Top 6 Ways to Fix Apple Music Request Timed Out Error (5)

Disabling Apple Music won’t mess with your Apple Music account, music library, playlists, or downloaded songs. You can still play songs on the app when Apple Music is disabled. The only noticeable difference is that the Browse and For You tab will be hidden when Apple Music is disabled.

Top 6 Ways to Fix Apple Music Request Timed Out Error (6)
Top 6 Ways to Fix Apple Music Request Timed Out Error (7)

If the ‘Request timed out’ error still pops up after disabling and re-enabling Apple Music, try the next method.

3. Check Mobile Data Permissions

Many affected users have reported that this error mostly pops up while using Apple Music with cellular data on their device(s). To fix this, ensure that Apple Music is configured to use cellular data on your phone. For iPhone and iPad users, here’s how to check Apple Music’s Mobile Data configuration.

Step 1: Launch your device’s Settings menu and select Music.

Top 6 Ways to Fix Apple Music Request Timed Out Error (8)

Step 2: Select Mobile Data.

Top 6 Ways to Fix Apple Music Request Timed Out Error (9)

Step 3: Check that the Mobile Data option is enabled. Additionally, flick toggle for the Streaming and Downloads options.

Top 6 Ways to Fix Apple Music Request Timed Out Error (10)

4. Disable Cellular Data for Apple Music

Some Apple Music users who have experienced this issue were able to get rid of the error message by disabling system-wide cellular data for the Apple Music app.

Top 6 Ways to Fix Apple Music Request Timed Out Error (11)

Follow the steps below to get it done.

Step 1: Launch your device’s Settings menu and select Mobile Data.

Top 6 Ways to Fix Apple Music Request Timed Out Error (12)

Step 2: Next, scroll through the list of apps with access to your device’s cellular data and toggle off Music.

Top 6 Ways to Fix Apple Music Request Timed Out Error (13)

Step 3: Now, launch the Apple Music app. The app will prompt you to turn on mobile data for Music in your device’s Settings menu. Then, tap Settings to proceed.

Top 6 Ways to Fix Apple Music Request Timed Out Error (14)

Step 4: Locate Music and toggle on Mobile Data usage for the app.

Top 6 Ways to Fix Apple Music Request Timed Out Error (15)

Relaunch the Apple Music app, and you should no longer encounter the ‘The request timed out’ error.

5. Reset Network Settings

Since this error is majorly due to connectivity issues, resetting your device’s network settings could help resolve the error. Refer to this detailed guide to see how you can easily reset your iPhone/iPad’s network settings.

6. Install or Revert iOS Update

Some Apple Music users noticed this issue only after updating their devices’ iOS to a new version. Truly, the ‘The request timed out’ error could be due to an iOS-related bug. If you face a similar predicament, there are two things you can do; either downgrade/undo the iOS update or install for a new bug-free update (go to Settings > General > Software Update > Download and Install).

Blame It on Apple

Sometimes, the error stems from Apple’s end. If the Apple Music server is down, you most likely will encounter glitches that’ll cause the app to fail whenever you try to stream or download songs. You can check Apple Music’s status on DownDetector. If it says Apple Music server is down, you’ll have to wait till Apple fixes the issue on their end.

Next up: Thinking about canceling your Apple Music subscription? Check the linked article below to learn how to do that on iPhone, iPad, Android, Mac, and Windows.

Top 6 Ways to Fix Apple Music Request Timed Out Error (2024)

FAQs

Top 6 Ways to Fix Apple Music Request Timed Out Error? ›

In most cases, a "Request Timed Out" message is caused by a firewall blocking the connectivity. Before you can ping, you'll need to ensure that the target machine has a green status indicator.

What does it mean the request timed out? ›

In most cases, a "Request Timed Out" message is caused by a firewall blocking the connectivity. Before you can ping, you'll need to ensure that the target machine has a green status indicator.

Why does my Apple Music keep saying an error occurred? ›

Sometimes a simple restart can fix issues. If that doesn't help, make sure you're running the latest compatible software versions: It's also a good idea to connect to a different network to see if you can create a profile. Reply to this message if you need more help.

How do I fix request timed out? ›

How to Fix the ERR_CONNECTION_TIMED_OUT Error?
  1. Solution 1: Restart Your Internet Connection. ...
  2. Solution 2: Disable Your Firewall and Antivirus Software. ...
  3. Solution 3: Disable Proxy Server Settings or VPN. ...
  4. Solution 4: Clear Browser Cache. ...
  5. Solution 5: Change the DNS Server. ...
  6. Solution 6: Flush Out and Renew DNS.
Feb 3, 2022

How do I fix timeout error? ›

How to Fix the ERR_CONNECTION_TIMED_OUT Error
  1. Check Your Internet Connection.
  2. Disable Any Proxy Server Settings or VPN.
  3. Clear Browsing Data.
  4. Change the DNS Servers.
  5. Flush DNS and Renew IP Address.
  6. Temporarily Disable Firewall or Your Antivirus Software.
  7. Check the Hosts File.
  8. Update Your Computer's Network Adapter Drivers.
Mar 29, 2023

How do I reset Apple Music? ›

Open Settings on your iPhone/iPad. Go to the General tab → iPhone Storage. Scroll down and tap Music.
...
How to reset your Apple Music recommendations
  1. Sign in to your Apple ID account.
  2. You will see a page where you have the option to “choose genres you love.”
  3. Click Reset.
  4. Choose new genres and then click Next → Done.
Feb 6, 2023

How do I fix Apple Music download error? ›

Apple Music — Android
  1. Force-Quit Apple Music/Restart Phone. On Android, force-quitting Apple Music once every while can work wonders at resolving issues with stuck downloads. ...
  2. Enable Cellular Data. ...
  3. Clear Cache. ...
  4. Update Apple Music App. ...
  5. Reset Network Settings. ...
  6. Reinstall app.
Sep 5, 2019

How do I fix Apple Music clean? ›

Apple Support Communities is a great place for help with Apple Music. You can prevent explicit content in Settings > Screen Time > Content & Privacy Restrictions, then tap Content Restrictions. Within the Allowed Store Content section, you can adjust the settings for Music, Podcasts, Music Videos, Apps, and much more.

What can cause a request timeout? ›

The 408 Request Timeout error means the request you sent to the website server took longer than the server was prepared to wait. It can happen due to heavy traffic on the internet or a slow connection on your side.

What would cause a timeout error? ›

Timeout errors and slow system response time are typically due to one of the following problems: Communication problems between the Content Classification client and server. Insufficient internal resources for the Content Classification server.

How long is request timeout? ›

The Request Timeout property specifies the number of seconds the server waits between accepting a connection to a client and receiving information from it. The default setting is 30 seconds.

Where are timeout settings? ›

To get started, open the Settings app. From there, scroll down to Display. In the Display settings menu, look for the Screen Timeout settings option.

How do I force restart Apple Music? ›

Restart the Apple Music app

On an iPhone or iPad with a home button, just double-click the button. Once you've reached this screen, swipe up on any app you want to force close — like Apple Music. Restarting your device will also do the trick.

Does Apple Music erase your Music? ›

Once your Apple Music subscription is canceled you will lose access to the playlists you created and any music you've downloaded. Also, your music and playlists would not return if you decide to sign up for Apple Music again in the future.

Does a factory reset delete Apple Music? ›

If you do a full restore everything on the phone will be lost on the phone, but presumably you have your music in your music library on iTunes or iCloud and are syncing it to the phone? So you would just re-sync it. If you are using the new Music service it is all streaming anyway so nothing is locally on the phone.

How do I force Apple Music to download? ›

Always download music: Go to Settings > Music, then turn on Automatic Downloads. Songs you add are automatically downloaded to iPhone. See download progress: On the Library screen, tap Downloaded Music, then tap Downloading.

Why can't I redownload songs on Apple Music? ›

Before you can redownload music that you purchased from the iTunes Store, you need to authorize your Mac using your Apple ID. Open the Apple Music app. From the menu bar at the top of your screen, choose Account > Purchased. If you use Family Sharing, you'll see Family Purchases instead of Purchased.

What does the E mean in Apple Music? ›

Any explicit songs will be marked with a red “E” to give you a heads up that explicit content is included in the song. You can choose to exclude all explicit content by going to your 'Account Settings' page and switching the “Explicit Lyrics” toggle to off. Where can I download my track?

Where is Apple Music settings? ›

In the Music app on your Mac, choose Music > Settings, then click a settings pane: General: Change settings that range from naming a library to choosing how to show lists. Playback: Choose how to fade songs in and out, change music sound quality during playback, and more.

What causes a connection timeout? ›

Sometimes, firewalls block certain ports due to security reasons. As a result, a “connection timed out” error can occur when a client is trying to establish a connection to a server. Therefore, we should check the firewall settings to see if it's blocking a port before binding it to a service.

What is the default request timeout in IOS? ›

Discussion. If during a connection attempt the request remains idle for longer than the timeout interval, the request is considered to have timed out. The default timeout interval is 60 seconds.

What is a timeout limit? ›

Timeout settings allow the server to clean up inactive sessions, which frees up resources and memory from services that are used by active users. Timeouts that are set too high might have a negative impact on your environment.

What are the different types of request timeouts? ›

You can also consider timeouts to be split into three types: a connect timeout, a write timeout, and a read timeout.

What is the default time for request timeout? ›

The default value is 100,000 milliseconds (100 seconds).

How do I fix my connection timeout on my phone? ›

Restart your device.

It might sound simple, but sometimes that's all it takes to fix a bad connection. If restarting doesn't work, switch between Wi-Fi and mobile data: Open your Settings app and tap Network and Internet or Connections. Depending on your device, these options may be different.

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